Mail's Move To Function Doesn't Learn

Christopher Moss wrote:

No, not Rules. I'm talking about the menu bar option "Move To..." (use Customize Toolbar to see it if not present in your toolbar), which provides a more convenient way of filing away a read e-mail. This is supposed to learn, but as I've said, it gets stuck on one folder being offered as a default for each sender. It seems to have learned that, but doesn't seem to be able to learn something new, as when I want to file read received mails to my 2020 folder instead of 2019.

I would suggest it is faster to simply drag and drop your email to the folder you want:

Use Mail on your Mac - Apple Support

Move or copy emails in Mail on Mac - Apple Support

Christopher Moss wrote:

Presumably Apple feels this is a useful function to add, or they would not have put it there. It certainly can see the two levels of folders, but just won't retrain.

You know, it's perfectly OK to say "I don't know how to do that"...

It seems it is not an issue of " know how to do that"... it is an issue of retrain.

If it is not working as advertised:

Apple Feedback http://www.apple.com/feedback

Feedback assistant to file bug reports: https://feedbackassistant.apple.com/welcome

Christopher Moss wrote:

Well, there's a reason why I use it, and that is that I have Sent and Received folders going back to 1999 nested inside top level Sent and Received folders.

Maybe this is part of the problem—buried so deeply. How often do you have drill down to 1999 to move a mail (?)

You can send your comments about " making things easier" to Apple Feedback http://www.apple.com/feedback

What are you talking about Mail "Rules(?)"

Use rules to manage emails you receive in Mail on Mac ...