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Siri is draining my battery

Why is Siri draining my battery. It happens even when Siri is turned off in settings. My phone can have a 100% charge before going to bed and the phone is dead in the morning.


iPhone XR

Posted on Jan 20, 2020 9:10 AM

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Question marked as Top-ranking reply

Posted on Jan 20, 2020 9:25 AM

Battery Health says 100%. When I go to Battery usage Siri is at the top at 55% it has been as high as the 70's. The next is Mail at 20% background activity. I have gone through Settings and turned off show Siri suggestions in app and learn from this app which has helped some. My batter used to last almost 2 days. Last week it died in 5-6 hours with very little use.

125 replies

May 21, 2020 11:08 PM in response to françoisfromrennes

It's all over the Internet. I read an article about it in Forbes the other day. But if you call Apple support all they come up with is something like "Well, that's interesting. We've never heard of it ..."

As stated previously, it's the damage to battery health that is worrying me most, because I'm sure they'll fix it sooner or later. They can't just ignore it forever. And since our devices worked ok at some time, they simply need to get their software right.

Jun 15, 2020 8:43 AM in response to rspencer629

I contacted Apple support regarding my issues with the long delay in trying to look up contacts (30-45 seconds) and that my contacts were not synching with my Mac. The initial support person couldn't help but the 2nd tier person went through my phone and Mac and fixed issues with the iCloud synch. She said there was an issue regarding google mail that was causing problems for a lot of people. I have an account but don't use it. She accessed my phone online and walked me through steps to fix iCloud synch. Now that the synch issues arre fixed, I'm no longer having issues with battery life. Siri is on and working and my battery is lasting all day. Last night my battery was at 74% at 11pm after being off the charger since 8:30am. I wish I could tell you what she did to fix my problem but there were too many steps. If you talk to support, call from a land line so you can stay on the call as they access your phone and walk you through fixing your phone remotely.

Jun 15, 2020 12:40 PM in response to rspencer629

Good day rspencer629,


Thank you very much for taking the time to give us the feedback. Greatly appreciated. I am having the exact same issue as you had, and like many others, but unfortunately I am in South Africa, and international calls to US support is prohibitive. I wish there was a written solution we could all follow to resolve the issue.


Will try our local support, but if by any change you may recall the steps you followed, would be really helpful.

Jun 16, 2020 7:27 AM in response to sunilpta

I went to Apple.com, clicked on support, then iPhone. Scroll to the bottom where it says Tell us how we can help and click Get support. Fill out the section that asks What's happening with your iPhone and connect by phone. I was able to leave my number and they called me back. I allowed them to share my phone screen and the support person would display a red arrow next to where I needed to press with my finger. We looked at several areas on my phone and also on my Mac. Several items were not appearing in my iCloud synch that should have been there. I had multiple issues, items not syncing, long delay with the contacts app and battery life. We looked at so many different areas I couldn't keep track but am happy to say that everything appears to be working and the battery now lasts all day with more to spare.

Jun 16, 2020 8:27 AM in response to rspencer629

Sadly the 13.5.1 update is not the hoped for answer. Even though Siri is turned off everywhere on my phone settings, it is still eating battery capacity, so must be active somewhere, churning away in the background. The odd thing is that the iPhone SE I have for my French mobile account (fat lot of good that has been this year), although seemingly mirroring the settings of my UK iPhone SE, uses less Siri battery but still some. Why Apple cannot put in a simple setting switch: "Siri off ABSOLUTELY EVERYWHERE" escapes me, unless it is being used for more nefarious tracking and spying purposes, than just answering questions and voice activation of apps, etc.

Jun 16, 2020 9:13 AM in response to RWilsonLaidlaw

The Apple updates did nothing to stop Siri from using up my battery. I contacted Apple support regarding my iPhone contacts not syching with my Mac and the phone screen freezing while using contacts. Once we fixed that, Siri quit draining my battery. The tech support person told me that there was some issue with Google mail that was doing something to wear down the battery on some people's phones. I don't know if it does something in the background or not but my battery issue has been fixed. Before when looking at settings, Siri and mail were the biggest drains. Not any longer.



Jun 16, 2020 9:58 AM in response to rspencer629

Someone else told me about the gmail issue, so I have had turned off on my phone for months. I have now gone through all the Siri reporting which seems to show every app you have ever had on an iPhone over the last 13 years, present or not on current phone. It has taken me close to 30 minutes to go through and turn them off on each app. I have also turned off Siri in widgets. It's not "Kill Bill", hopefully it's "Kill Siri"

Jun 16, 2020 10:27 AM in response to RWilsonLaidlaw

I tried turning off all of Siri. It didn't work. The phone screen would freeze when looking up a contact. I finally gave up on trying to fix it myself and contacted Apple support online. I gave them my landline number and they called me back and I shared my screen. They spent probably spent 20-30 minutes on the phone with me walking me through a lot of settings changes. I wish I had contacted them in the first place. Would have saved a lot of time. Now my battery lasts longer than a day with Siri on (including Hey Siri). My phone has been on today since 7:30 am and my battery is at 89% and Siri has only drained it 2%. Before talking with Apple support my phone would be around 50% by mid-day while working at home on wifi and Siri would been the biggest drain followed by mail. There was no charge for the support.

Jun 19, 2020 8:49 AM in response to rspencer629

I have been having battery problems for a long time on a new iPhone X and a new iPad. Tech. support said to get new batteries which is ridiculous for new devices which both show the batteries are at 100%. First I shut Siri off completely, then it was mail background activity draining the battery. Set all mail to manual fetch only and now it is Contacts sucking the battery. Contacts are also freezing when I try to use them or update them. I am ready to throw both devices away, it's so frustrating. iPhone and iPad won't sync either, no matter what I do. Can't believe they haven't come up with a fix for this problem yet. I get several emails a day showing that others are encountering the same problems. C'mon Apple, fix this!

Jun 19, 2020 9:06 AM in response to Judi99

I was having the same problem with my iPhone Xr. Call support about your problem with Contacts. When they fixed the contacts I got my battery back. I had to speak with a 2nd tier support person to get it fixed. It's not the battery. My phone would take 30-45 seconds to look up a contact and then to call. My contacts were also not synching between devices. Once they fixed the problems with Contacts my battery went back to normal. This week it lasted 2 full days on one charge with 45% still left on the battery. It runs down quicker when away from home and not on wifi but still lasts all day where before it was 4-5 hours.

Jun 25, 2020 6:43 AM in response to rspencer629

Thank you for posting this. I was having all of these same problems for about 3-4 weeks. After reading your post, I remembered turning on Google contacts sync around that same time. My contacts were always freezing, Siri was draining my battery and mail background was also. I turned off Google Contacts and the ICloud sync for contacts. I also turned off Siri under the contacts settings and my phone is back to normal! I can’t believe it. I was so frustrated thes last few weeks! I’m thinking about turning Siri back on today to test it but it still makes me nervous. Thanks again!

Siri is draining my battery

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