frozen ipad

how do i fix my ipad? it is frozen and it won’t even let me power it off.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Jan 20, 2020 3:52 PM

Reply

Top-ranking reply

Demo

Level 10

166,747 points

Posted on Jan 20, 2020 3:54 PM

Try a forced restart.

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

View in context

Similar questions

Frozen Ipad My Ipad is frozen and I can't get it to work.
571 1
frozen IPad. tried the steps above but no results My iPad is frozen. I have tried to restart it using directions from Apple but no luck. How do I get it to work again?
664 1
Nothing works to stop my frozen iPad My iPad is frozen
837 2

1 reply

Top-ranking reply

Demo

Level 10

166,747 points

Jan 20, 2020 3:54 PM in response to darielle17

Try a forced restart.

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

frozen ipad

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up