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unable to activate?

why does this happen I fond my mom old iPhone 7 and I reset after I power it on a charge it I let everything update so I reset it and I but all my info in and It says unable to connect plz help me


Posted on Jan 20, 2020 5:04 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2020 5:08 PM

Did you update it with iOS 13? And now you cannot connect to cellular at all.

iPhone 7 - No Service after iOS 13 update: Thats not good and I can understand that this can be very frustrating. Have you tried the steps listed in this link If you see No Service or Searching on your iPhone or iPad - Apple Support ? If that does NOT help then your iPhone 7 may be part of the iPhone 7 Repair program and you can check whether you qualify by using the information in this link iPhone 7 Repair Program for "No Service" Issues - Apple Support .


You an also, as always, take your iPhone 7 to an Apple Store and have it examined. Let Apple determine what's the right course of action. Good Luck.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 20, 2020 5:08 PM in response to whydoesthishappen1

Did you update it with iOS 13? And now you cannot connect to cellular at all.

iPhone 7 - No Service after iOS 13 update: Thats not good and I can understand that this can be very frustrating. Have you tried the steps listed in this link If you see No Service or Searching on your iPhone or iPad - Apple Support ? If that does NOT help then your iPhone 7 may be part of the iPhone 7 Repair program and you can check whether you qualify by using the information in this link iPhone 7 Repair Program for "No Service" Issues - Apple Support .


You an also, as always, take your iPhone 7 to an Apple Store and have it examined. Let Apple determine what's the right course of action. Good Luck.


Axel F.

unable to activate?

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