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KaliszAnkha Author

Level 1

4 points

Imovie/motion crashes on Catalina - although works fine on admin account

After installation of Catalina my iMovie and Motion stopped working - although they work fine on admin account. Both programs crash at the startup.

I have few machines in my studio and none of them had same issues although they were all upgraded. I had a lot of students projects on that computer. I moved them on different machines and they work fine but both programs still don't work on that one machine.

I reinstalled them, removed all files and libraries and still won't budge. I have lot's of free space on my drives so it shouldn't be an issue.

Crash report on IMovie says:

Process: iMovie [1191]

Path: /Applications/iMovie.app/Contents/MacOS/iMovie

Identifier: com.apple.iMovieApp

Version: 10.1.14 (358560)

Build Info: iMovieX-35856000076000000~6 (15B18c)

App Item ID: 408981434

App External ID: 833677695

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: iMovie [1191]

User ID: 502

Date/Time: 2020-01-21 16:08:05.103 +0100

OS Version: Mac OS X 10.15.2 (19C57)

Report Version: 12

Anonymous UUID: 7A05617E-1990-B82A-BC3D-07CC7E7DE461

Time Awake Since Boot: 2000 seconds

System Integrity Protection: enabled

Crashed Thread: 5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1191]

And on Motion:

Process: Motion [1216]

Path: /Applications/Motion.app/Contents/MacOS/Motion

Identifier: com.apple.motionapp

Version: 5.4.5 (358560)

Build Info: Motion-35856000076000000~6 (15B18c)

App Item ID: 434290957

App External ID: 833694461

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Motion [1216]

User ID: 502

Date/Time: 2020-01-21 16:09:38.096 +0100

OS Version: Mac OS X 10.15.2 (19C57)

Report Version: 12

Anonymous UUID: 7A05617E-1990-B82A-BC3D-07CC7E7DE461

Time Awake Since Boot: 2100 seconds

System Integrity Protection: enabled

Crashed Thread: 12

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [1216]

Someone experienced same problem or knows what can be done to make them work?

iMac 27", macOS 10.13

Posted on Jan 21, 2020 7:16 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,532 points

Posted on Jan 21, 2020 9:18 AM

To trouble shoot further you can:

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

Test issue in another user (or guest user) account https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account.

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Imovie/motion crashes on Catalina - although works fine on admin account

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