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aiden296 Author

Level 1

4 points

bought a second hand iphone owner doesn't know the ID for the Icloud what should i do?

i bought this 6 plus and its in great condition but the previous owner doesnt know the Icloud ID what should i do?

Posted on Jan 21, 2020 2:18 PM

Top-ranking reply

Eric Root

Level 10

684,657 points

Posted on Jan 21, 2020 2:23 PM

See if they can recover the ID/password.

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

If necessary, if they are the original owner, have them take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat

Apple Support using Twitter

Or fill out and submit this form.

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bought a second hand iphone owner doesn't know the ID for the Icloud what should i do?

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