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I have an iPad that an old employee used their info with. It is now diabled. How can I do a hard reset without their info?
Thanks,
Cindi
You can restore it without their info, but if they used their own Apple ID to set it up, you'll be a little stuck. You will need to provide proof that your business owns the iPad and proof you work for the company so Apple can help.
Here's how to restore it: https://support.apple.com/en-us/HT204306
~Lyssa
You can restore it without their info, but if they used their own Apple ID to set it up, you'll be a little stuck. You will need to provide proof that your business owns the iPad and proof you work for the company so Apple can help.
Here's how to restore it: https://support.apple.com/en-us/HT204306
~Lyssa
Lyssa,
Thank you so much for the info. It was very helpful and I appreciate you responding!
CindiAHS :)
Good luck!
~Lyssa
I have an iPad that an old employee used with their info and I can't obtain it. It is disabled. What can I do to have it reset?
