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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
HI THERE MY SCREEN RECENTLY BROKE AND LOCKED ME OUT OF MY PHONE PERMANENTLY , I HAVE GOTTEN MY SCREEN FIXED AND IT SAYS "DISABLED " CONNECT TO ITUNES , IM JUST NOT SURE WHAT THE NEXT STEP IS TO FIXING THIS ISSUE ANY HELP WOULD BE A HUGE HELP
THANKS :)
iPhone 8 Plus, iOS 13
Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend,)
I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).
What you will get back is what you have synced to iCloud and uploaded to iCloud Drive; information already synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos *, Health data, call history, and files you store in iCloud Drive.
*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.
Forgot either? Click below…
Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend,)
I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).
What you will get back is what you have synced to iCloud and uploaded to iCloud Drive; information already synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos *, Health data, call history, and files you store in iCloud Drive.
*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.
Forgot either? Click below…
Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
You will need to reset the passcode to enable it and here is how If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
You will need a computer to achieve the above. Good Luck.
Axel F.
Start here: https://support.apple.com/en-us/HT204306
DISABLED PHONE
