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Hello. I don't remember my 4-digit pin I had set on my i phone 7, I am now locked out. It says to connect to iTunes. I did that and then it states to put it in recovery mode, and this is where I'm struggling, it won't do what it says it should be doing. It just turns back on and says "phone disabled connect to iTunes"


Thank you

Posted on Aug 10, 2022 8:01 PM

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Question marked as Best reply

Posted on Aug 10, 2022 11:17 PM

If you are unable to reset Screen Time passcode from the this-> link then, you will need a computer. If you don't have one, borrow from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


2 replies

Aug 10, 2022 11:17 PM in response to lkjasd1478

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac. However...


  1. Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
  2. If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
  3. If your computer is a...
    1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
    2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
  4. Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
  5. See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
  6. To reset the passcode for disabled iPhone -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
  7. Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support


If you are experiencing an issue not listed here, contact support

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