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bmBaker Author

Level 1

12 points

Music won’t play

Need help: I’ve been having songs pop up with this message and I don’t know how to fix it I’ve tried resetting the sync music on my phone and iTunes on the computer. What do I need to do?

iPhone X, iOS 13

Posted on Jan 21, 2020 5:38 PM

Similar questions

iTunes shows no music on device Hello, i have two problems that both correlate with each other: In iTunes, under 'On My Device', it shows that there is no music on the device, and that there are no playlists as well; however, on the iPhone, all the playlists and music are on it. After last syncing the phone, every playlist that I had updated songs from, showed in iTunes as being empty from the sync. For some reason this only happened after I updated the iTunes software itself. I hope that someone can help me, as I am desperate to find out what the issue is, and if this has happened to anyone else. Thank you.
21297 8

2 replies

javaliga

Level 10

120,813 points

Jan 21, 2020 5:46 PM in response to bmBaker

Perhaps this article will help:

Turn on Sync Library with Apple Music - Apple Support

bmBaker Author

Level 1

12 points

Jan 21, 2020 5:48 PM in response to javaliga

I did try that and it didn’t help.

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Music won’t play