Catalina Problem

After recently updating to Catalina my MacBook will not allow me to login to my Apple ID. Keeps saying verification error, but I can connect on my iPhone and the Apple website on safari. What do I do? I’ve already tried reinstalling Catalina and still have the same issue.

MacBook Pro 13", macOS 10.15

Posted on Jan 21, 2020 6:41 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2020 7:59 PM

Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. You need to repeat this for each iCloud account.

3 replies

Jan 22, 2020 7:58 PM in response to Ryan Calhoun

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com



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Catalina Problem

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