You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recovered stolen iPhone

I have recently recovered my iPhone that was stolen, I have the original receipt to prove I am the owner, how can I have the password and Apple ID removed of the person that had the device?

iPhone X

Posted on Jan 22, 2020 1:12 AM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Jan 22, 2020 9:00 AM

if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat

Apple Support using Twitter

Or fill out and submit this form.

View in context

Recovered stolen iPhone

Similar questions