Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recovered stolen iPhone

I have recently recovered my iPhone that was stolen, I have the original receipt to prove I am the owner, how can I have the password and Apple ID removed of the person that had the device?

iPhone X

Posted on Jan 22, 2020 1:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2020 9:00 AM

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

1 reply
Question marked as Top-ranking reply

Jan 22, 2020 9:00 AM in response to Applechallenges

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Recovered stolen iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.