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syerra1918 Author

Level 1

4 points

Can't download apps

I can't download app iphone x-ray keeps saying update billing buy I don't owe nothing

iPhone XR, iOS 13

Posted on Jan 22, 2020 5:53 AM

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Top-ranking reply

Level 10

208,578 points

Posted on Jan 22, 2020 6:07 AM

Check your payment info:--> Change, add, or remove Apple ID payment methods - Apple Support

and/or:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still get no help, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Top-ranking reply

Level 10

208,578 points

Jan 22, 2020 6:07 AM in response to syerra1918

Check your payment info:--> Change, add, or remove Apple ID payment methods - Apple Support

and/or:--> If your payment method is declined in the App Store or iTunes Store - Apple Support

If you still get no help, contact iTunes Store Support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

Reply

Can't download apps

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