Locked out of Macbook Air, forgot password

I’ve forgotten the password to my MacBook Air. I’ve reset my apple password but the Macbook still will only recognize the original password. What can I do to get into my laptop without having to reset and lose all of my documents, etc?

MacBook Air 13", OS X 10.11

Posted on Jan 22, 2020 11:02 AM

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Locked out of Macbook Air, forgot password

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