iPod isn’t restoring, iPod software update server can’t be contacted

I recently bought an old iPod, and since I didn’t happen to understand you need to use iTunes, I used file explorer to manually copy my songs onto my iPod. Pc said “Removable disc F: needs to be formatted”, I did, not knowing that’d delete everything ON the iPod. So after it “formatted”, I copyed the songs onto my iPod using file explorer, unplugged it, and it went right away to saying iPod needs to be restored with iTunes. Now, my computer uses Windows 7 Home edition Service pack 1, so when I tried to download iTunes off the Microsoft store, it spat out saying no signed in devices compatible or something. Checked and saw it needs win10. So next i checked and saw on some forums that the most recent version of iTunes supported on Windows 7 is version 9.0.2. I used oldversion(dot)com and downloaded iTunes version 9.0.2 64bit, did setup, etc,.

It immediately recognized my iPod was “in recovery mode” and I clicked restore, however I got this message after about 2 seconds: “The iPod software update server could not be contacted.”

I have tried resetting the iPod.

I have a few ideas as to why this is happening:

-The iPod is extremely old (I think)

-I’m not using a recent version of iTunes

-My Internet is quite slow. About 25 Kilobytes per second/ ~220Kbps.

Tell me if you need the serial number of iPod.


Thanks-

Posted on Jan 22, 2020 4:16 PM

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Posted on Jan 24, 2020 10:29 AM

You can download the current 64-bit version of iTunes for Window 7 upwards from https://apple.com/itunes/download/win64. iTunes 9.0.2 is seriously outdated and unlikely to have valid details for update servers. The current version of iTunes should be able to restore the iPod. See Corrupt iPod Classic - Apple Community for tips on assessing the health of the device's hard drive.


tt2

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Question marked as Top-ranking reply

Jan 24, 2020 10:29 AM in response to TheGster9

You can download the current 64-bit version of iTunes for Window 7 upwards from https://apple.com/itunes/download/win64. iTunes 9.0.2 is seriously outdated and unlikely to have valid details for update servers. The current version of iTunes should be able to restore the iPod. See Corrupt iPod Classic - Apple Community for tips on assessing the health of the device's hard drive.


tt2

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iPod isn’t restoring, iPod software update server can’t be contacted

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