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HOW TO RESET SECURITY QUESTIONS: Cannot reset security questions We do not have sufficient information to reset your security questions.

Please help on how can I reset my security questions. I completely forgot, its been 7 years since I got a new iphone again. It keeps saying that "Cannot reset security questions We do not have sufficient information to reset your security questions."

Posted on Jan 22, 2020 8:40 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2020 8:44 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



1 reply
Question marked as Top-ranking reply

Jan 22, 2020 8:44 PM in response to rico1203

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID



HOW TO RESET SECURITY QUESTIONS: Cannot reset security questions We do not have sufficient information to reset your security questions.

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