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User profile for user: plshelp_me
plshelp_me Author
User level: Level 1
4 points

macbook safari

my safari isn’t working. when i press buttons (for example - trying to press x/exit) it just makes the error noise?

MacBook

Posted on Jan 23, 2020 4:14 AM

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User profile for user: dominic23
dominic23
User level: Level 10
83,958 points

Posted on Jan 23, 2020 6:04 AM

Force Quit Safari. How to force an app to quit on your Mac - Apple Support

Do you have another browser installed? If so, launch it ,download EtreCheck and run it.


Presence of adware may cause this kind of a problem.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


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Question marked as Top-ranking reply
User profile for user: dominic23
dominic23
User level: Level 10
83,958 points

Jan 23, 2020 6:04 AM in response to plshelp_me

Force Quit Safari. How to force an app to quit on your Mac - Apple Support

Do you have another browser installed? If so, launch it ,download EtreCheck and run it.


Presence of adware may cause this kind of a problem.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


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User profile for user: Eric Root
Eric Root
User level: Level 10
684,651 points

Jan 23, 2020 9:41 AM in response to plshelp_me

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About

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macbook safari

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