My AirPods Pro are crackling.

My AirPods Pro are editing a loud crackling sound when I chew, touch them or move my head. It keeps getting worse. What’s going on?

iPad Pro, iOS 13

Posted on Jan 23, 2020 7:14 AM

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8 replies

Jan 24, 2020 6:25 AM in response to iScottFL

I can hear my pulse sometimes if my heart rate goes up. Usually just moving the bottom of the AirPod a bit away from my neck stops that. A little unnerving.


But... that doesn't sound like your issue. Please try the below tip and if it persists, I think you might have a bad set and will need to talk to Apple about it and they will be happy to discuss your replacement options.


Try a full re-pair, reset, and try again.


Start with Unpairing/"Forgetting" the Device:

Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also please let me know the Firmware Version if it doesn't work:

Settings > General > About > AirPods > Firmware Version


Jan 31, 2020 5:18 AM in response to Shanesnh

Having the same issue, though not just with chewing, etc. It seems if active noise canceling is on and there's any sort of sound it's trying to cancel out, it makes clicking noises (for me it's in the right Airpod).


I've paired and re-paired, tried different ear tips, etc. This just started to happen within the past week. It's maddening enough that I don't want to use them anymore with it happening, or I have to turn off the noise canceling, which isn't great -- I paid for that feature.


Firmware: 2C54

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My AirPods Pro are crackling.

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