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Every time I search in Safari on my MacBookAir OS High Sierra I get redirected to this website: https://www.alphashoppers.co/search/search.html?partid
I already used Malwarebytes and isn't working. Is there another solution ?
Thank you!
MacBook Air 13", macOS 10.13
I am aware that you have scanned with Malware bytes for Mac.
1. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Remove unknown profiles (1), unknown login items(@) unknown extensions(3), reset search engine (4)
and reset Homepage (5 & 6) listed under Additional steps.
2. Additional steps to take, if necessary.
1. Remove unknown profiles.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item and click the “-“ button at the bottom left to remove it.
3. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
Change Home Page
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
Section: Check other browser settings.
6. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
7. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Manage cookies and website data in Safari on Mac
8. Shutdown the computer from menu. Start your Mac using the Power button.
I am aware that you have scanned with Malware bytes for Mac.
1. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Remove unknown profiles (1), unknown login items(@) unknown extensions(3), reset search engine (4)
and reset Homepage (5 & 6) listed under Additional steps.
2. Additional steps to take, if necessary.
1. Remove unknown profiles.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown Login item.
System Preferences > Users & Groups > Login items
Authenticate and unlock the lock.
Highlight the unknown login item and click the “-“ button at the bottom left to remove it.
3. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
Change Home Page
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
Section: Check other browser settings.
6. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/
7. Remove unknown cookie/cache
Safari > Preferences > Privacy
“Remove stored cookies and data: Click Manage Website Data,
select one or more websites, then click Remove or Remove All”
Manage cookies and website data in Safari on Mac
8. Shutdown the computer from menu. Start your Mac using the Power button.
If steps posted above don't help:
Download EtreCheck, and run it. This app can also remove adware and other malware.
Click “Free download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Thank for your time, this is the report I got from Entrecheck and still wondering how to solve this problem of alpha shoppers.
You have possible adware installed.
Run EtreCheck again.
In the Sidebar, click the Security button.
Locate and remove entries under Adware and Unsigned files.
Click the “Remove” button.
Safari Redirects to alphashoppers
