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can not add my apple card to my wallet

I got an error message " Unexpected error " when I added my apple card to Wallet App.

I tried to power-off and power-on but it was the same result.

What can I do to fix this issue ?

iPhone X

Posted on Jan 23, 2020 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2020 5:07 PM

  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  1. Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 23, 2020 5:07 PM in response to tgmot

  • If you are getting a message to contact the card issuer, call the bank or credit card company who issued you the card to make sure there are no restrictions on the card. 
  • If you are getting a message that Apple Pay services are unavailable at this time, sign out of your Apple ID and back in.
  1. Check your Apple ID region to make sure it is correct (https://appleid.apple.com/)
  2. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  3. A passcode is required to use the Wallet app. 
  4. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  5. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  6. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


can not add my apple card to my wallet

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