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User profile for user: RColon
RColon Author
User level: Level 1
4 points

New Child Apple ID, verification code not working

I am trying to get a child Apple ID created. I go to Family Sharing, create a child account. Put in the birthday and accept the terms. The next step is to verify the card on file they send a verification code. The code pops up on my screen, I enter it and a red arrow in the box I type the code in appears. It won’t let me go to the next screen. I’ve resent the code 10+times. I have a card on file. Not sure why?

Posted on Jan 23, 2020 4:09 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,195 points

Posted on Jan 23, 2020 4:12 PM

 contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  

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New Child Apple ID, verification code not working

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