Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The Airport Time Capsule shows on the MacBook Air Network but in the Airport utility The options for configuring do not show up "under other wifi devices". I cannot backup my MacBook Air 13" 2014

The Airport Time Capsule shows on the MacBook Air Network but in the Airport utility The options for configuring do not show up "under other wifi devices". I cannot backup my MacBook Air 13" 2014


Posted on Jan 24, 2020 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2020 12:51 PM

We still cannot tell from your information whether you have reset the Time Capsule back to its default settings and have set it up again.


if you have not done this, please consider doing so.


Things are going to really get mixed up with Time Machine when try to revert back to a previous operating system. Please be advised that you will very likely need to erase the the Time Capsule hard drive and start all over again with new backups.

Similar questions

9 replies
Question marked as Top-ranking reply

Jan 25, 2020 12:51 PM in response to malikaslam

We still cannot tell from your information whether you have reset the Time Capsule back to its default settings and have set it up again.


if you have not done this, please consider doing so.


Things are going to really get mixed up with Time Machine when try to revert back to a previous operating system. Please be advised that you will very likely need to erase the the Time Capsule hard drive and start all over again with new backups.

Jan 25, 2020 6:15 AM in response to malikaslam

La Pastenague also asked.......Did this setup work in the past and you did something like upgrade OS so it no longer works?


In other words, were things working OK before and you started having problems after you upgraded to Mojave or made some recent change on your Mac?


He also advised that......Best way is to reset the Time Capsule to Factory and reconfigure it.. with Catalina this is near to necessity.


In other words, when you are having problems, it is always a good thing to reset the Time Capsule back to its default settings and then set it up again. The reason for this is that Apple has made a number of undocumented changes to Time Machine in Mojave, which have resulted in a number of issues for users.


Did you do this?


So, if you could clarify on things further, it will help us know how to best proceed.




The Airport Time Capsule shows on the MacBook Air Network but in the Airport utility The options for configuring do not show up "under other wifi devices". I cannot backup my MacBook Air 13" 2014

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.