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Level 1

4 points

iTunes won't connect to my iPhone

Running High Sierra (10.13.6) on a MacBook Pro (17-inch, Early 2011) and an iPhoneX (iOS 13.3). When I connect my iPhone I get an error in iTunes saying I need to update, and when I click to update I get a message Cant install because of a network problem. There is no network problem I can find, tried with and without VPN running.

Any help, suggestions would be greatly appreciated.

MacBook Pro 17", macOS 10.13

Posted on Jan 24, 2020 7:25 AM

Best reply

DonH49

Level 6

16,704 points

Posted on Jan 24, 2020 8:49 AM

try and update iTunes to the very latest version then try again.

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iTunes won't connect to my iPhone

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