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Back Up with iTunes

Hello,


I bought my new iPhone X and it is not connecting to my iTunes.

every time this message pops up:

iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A)

anybody can help me with this issue?


Couldn't get back up due to this issue :(


Thanks,

iPhone XS, iOS 13

Posted on Jan 24, 2020 9:45 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2020 9:59 AM

Please take a look at this support article too:--> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If the issue still persists, contact Apple Support (click at the bottom of the above article).

Regards

Giulio

2 replies

Back Up with iTunes

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