Smart Album to exclude a Person doesn't work - very weird

I notice that when I create a smart album to exclude a certain Person (e.g. Person : does not include : Fred) it doesn't work. It excludes a small number of photos of Fred but most photos of Fred still appear in the Smart Album, even though Fred's face is clearly detected and identified in them. The same thing happens if I use "is not" instead of "does not include". Interestingly, it works ok in the reverse (Person : includes : Fred), so something is wrong with the negative rules only.


If I tag photos with keywords corresponding to the people's names and then do (Keyword : is not : Fred) then it works fine, so it is just a problem with People/Faces.


A clear demonstration of this error is if you create a Smart Album with the rule (Person : is : Fred) AND (Person : is not : Fred). There should be no photos in this Smart Album, right? because Fred can't be both in and not-in a Photo (not in this universe anyway). However, what I get is a Smart Album which includes most but not all photos of Fred and I can't find any pattern as to why some are included and others aren't.


Could this mean that my Photos library is corrupted in some way? I notice that lots of features related to People and Faces have been unstable since the move to Catalina.

MacBook Air 13", macOS 10.15

Posted on Jan 24, 2020 1:44 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2020 3:13 PM

What system and Photos versions are you running?


1 - As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


2 - Next log into another user account, repeat the test above and see if the problem persists there in Photos. (This tells us if the problem is limited to your user account or is system wide).


3 - Launch Photos with the Command+Option keys held down and repair the library.


4 - if problem still persists boot into Safe Mode (Use Safe Mode to isolate issues with your Mac) and try there. Reboot normally and try again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


3 replies
Question marked as Top-ranking reply

Jan 24, 2020 3:13 PM in response to TheEcho

What system and Photos versions are you running?


1 - As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


2 - Next log into another user account, repeat the test above and see if the problem persists there in Photos. (This tells us if the problem is limited to your user account or is system wide).


3 - Launch Photos with the Command+Option keys held down and repair the library.


4 - if problem still persists boot into Safe Mode (Use Safe Mode to isolate issues with your Mac) and try there. Reboot normally and try again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


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Smart Album to exclude a Person doesn't work - very weird

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