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User profile for user: Stephen Holmes3
Stephen Holmes3 Author
User level: Level 1
9 points

FileVault - vile fault!

How do I disable FileVault in my new MacBook Air (Catalina 10.15.2)?


I go to the FileVault tab in System Preferences / Security & Privacy, click on the Turn Off FileVault button, nothing happens. Then I go down to the "Some users are not able to unlock the disc." and click on the Enable Users button, and still nothing happens. I do this in my User account and Admin account.


I have my long FileVault password at the ready...


Any suggestions?


Thanks.

MacBook Air 13", macOS 10.15

Posted on Jan 24, 2020 2:05 PM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,700 points

Posted on Jan 25, 2020 9:26 AM

You can try contacting Apple directly:


You can try  contacting Support: https://support.apple.com/contact


provides phone numbers based upon your location.

*Contact Apple for support and service—https://support.apple.com/en-us/HT201232


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FileVault - vile fault!

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