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Does Apple Care call users about their iCloud account?

I got a call on my iPhone from AppleCare about a possible breach in my iCloud account? Is this usual. So security conscious, I don’t know if it is legitimate or not.

Posted on Jan 25, 2020 9:39 AM

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Posted on Jan 25, 2020 9:39 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Best reply

Jan 25, 2020 9:39 AM in response to Ice-maiden

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Does Apple Care call users about their iCloud account?

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