Data transfer from old iPhone to iPhone 11
I bought a new iPhone11 and I tried to transfer mummy old data to new device with quick start option 3 times. Every time I get the massage Data transfer cancelled
iPhone 11, iOS 13
User profile for user:
sterling r
User level:
Community Specialist
Hey there Nsabeysekara,
Quick Start is an excellent option for transferring your data from one iPhone to another. I'd be glad to help you get your iPhone set up with your previous device's data.
During there Quick Start process, did you leave both of your iPhones on a charger and connected to a reliable Wi-Fi network? Also, were you performing the restoration from a backup portion of Quick Start, or were you doing data migration directly from one device to the other? Full steps for both processes can be found in Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch if you need to refresh your memory.
If, for some reason, Quick Start will not work for you, you can also create a backup using a computer or iCloud and then restore that backup to the new iPhone.
How to back up your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod touch from a backup
Thanks for your question.
Be well.