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sound not working on MacBook Air

what can I do to fix sound in speakers

MacBook Air 13", 10.15

Posted on Jan 25, 2020 11:05 AM

Reply
Question marked as Best reply

Posted on Jan 25, 2020 11:43 AM

Go step by step and test.


 1. System Preference > Sound > Output > Internal Speakers

    Highlight  Internal Speakers.

    Make sure that Mute is not enabled.


 2. Plug in and  remove the headphone.

    If you see red light in the headphone port, plug the headphone

    in and out of the port 5 or 6 times to flip the microswitch inside.

    Sound output may be stuck in digital mode.


3. Reset PRAM.   http://support.apple.com/kb/PH18761

4. Reset SMC.     Choose the appropriate method.

    https://support.apple.com/en-us/HT201295


5. Try starting up in Safe Mode.     https://support.apple.com/en-us/HT201262

     Once in Safe Mode, click the “Restart” button at the bottom.


6.  For additional help: https://support.apple.com/en-us/HT203186 


 7. Applications > Utilities > Audio MIDI Setup

    Audio Devices window

    Side Bar

    Click the Built-in Output.

    Make sure that  box is not checked under “Mute”.

    Make sure that Format is set at 44,100.0 Hz.

    Right click on the Built-in Output for  available options.

1 reply
Question marked as Best reply

Jan 25, 2020 11:43 AM in response to kzrysztof1990

Go step by step and test.


 1. System Preference > Sound > Output > Internal Speakers

    Highlight  Internal Speakers.

    Make sure that Mute is not enabled.


 2. Plug in and  remove the headphone.

    If you see red light in the headphone port, plug the headphone

    in and out of the port 5 or 6 times to flip the microswitch inside.

    Sound output may be stuck in digital mode.


3. Reset PRAM.   http://support.apple.com/kb/PH18761

4. Reset SMC.     Choose the appropriate method.

    https://support.apple.com/en-us/HT201295


5. Try starting up in Safe Mode.     https://support.apple.com/en-us/HT201262

     Once in Safe Mode, click the “Restart” button at the bottom.


6.  For additional help: https://support.apple.com/en-us/HT203186 


 7. Applications > Utilities > Audio MIDI Setup

    Audio Devices window

    Side Bar

    Click the Built-in Output.

    Make sure that  box is not checked under “Mute”.

    Make sure that Format is set at 44,100.0 Hz.

    Right click on the Built-in Output for  available options.

sound not working on MacBook Air

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