Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Norton VPN

I downloaded a VPN Norton app thinking it was free as it showed in app purchases and get which usually means it is free. Also it wasn't intentional as it was supposed to be downloading a youtube video nto giving me an app. This made me suspicious so I looked it over and it said something aboutr a free trail and having to delete it from itunes. I've deleted it from m phone but am concerend that it might stioll be on my account> How do I check this in apple?


iPhone SE, iOS 10

Posted on Jan 25, 2020 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2020 12:36 PM

Check and review your purchase history here See your purchase history for the App Store or iTunes Store - Apple Support and see if that purchase shows up here. If it shows there and you are charged then request a refund here https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208

Good Luck.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 25, 2020 12:36 PM in response to helenkarolwrites

Check and review your purchase history here See your purchase history for the App Store or iTunes Store - Apple Support and see if that purchase shows up here. If it shows there and you are charged then request a refund here https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208

Good Luck.


Axel F.

Norton VPN

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.