Copying Photo and Video from Iphone to my laptop

Hello.

I connect my Iphone to my Laptop (i.e Windows 10). I also can find my device in "My Computer". then I go to the folder "100APPLE" to see my gallery and copy the files to my desktop.

In middle of copying it stops and the error appears "A device is attached to the system is not functioning". So how should I solve this issue? I tried several times, also disabled the anti-virus but still have the same problem.

Thanking you for your support.

iPhone 11, iOS 13

Posted on Jan 25, 2020 10:52 PM

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1 reply

LACAllen

Level 8

43,584 points

Jan 25, 2020 11:00 PM in response to arya151

This is not how you should copy photos to a Windows PC.

See >>> https://support.apple.com/en-ca/HT201302#importpc

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Copying Photo and Video from Iphone to my laptop