You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

arya151 Author

Level 1

4 points

Copying Photo and Video from Iphone to my laptop

Hello.

I connect my Iphone to my Laptop (i.e Windows 10). I also can find my device in "My Computer". then I go to the folder "100APPLE" to see my gallery and copy the files to my desktop.

In middle of copying it stops and the error appears "A device is attached to the system is not functioning". So how should I solve this issue? I tried several times, also disabled the anti-virus but still have the same problem.

Thanking you for your support.

iPhone 11, iOS 13

Posted on Jan 25, 2020 10:52 PM