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My Apple ID Profile Photo doesn't upload correctly in System Preferences on my Mac

Hey everyone. I've been having a minor issue since I updated my MacBook Pro to Catalina. I happens when I open the System Preferences, my Apple ID photo doesn't show up or doesn't upload properly, as you may see with the following pictures. (It happens in the Screen Time window, as well, showing a grey circle only)

Does anyone know how could I solve this? It's a minor issue but it's annoying not being able to watch your own picture every time you use these options.

[Image Edited by Moderator to Remove Personal Information]

MacBook Pro 13", macOS 10.15

Posted on Jan 25, 2020 11:49 PM

Top-ranking reply

LD150

Level 10

91,359 points

Posted on Jan 27, 2020 9:28 AM

Try reducing the size of the jpg.

eg export it from Photos with minimum quality then upload it.

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My Apple ID Profile Photo doesn't upload correctly in System Preferences on my Mac

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