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User profile for user: sarita113
sarita113 Author
User level: Level 1
4 points

I am using iphone 5 and is unable to login to app store

Unable to sign in

iPhone 5s, iOS 12

Posted on Jan 26, 2020 6:11 AM

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Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Posted on Jan 26, 2020 6:38 AM

What happens when you try? Error message(s)?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

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1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Jan 26, 2020 6:38 AM in response to sarita113

What happens when you try? Error message(s)?


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup

Reply

I am using iphone 5 and is unable to login to app store

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