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Level 1

4 points

I am using iphone 5 and is unable to login to app store

Unable to sign in

iPhone 5s, iOS 12

Posted on Jan 26, 2020 6:11 AM

Top-ranking reply

Level 10

684,537 points

Posted on Jan 26, 2020 6:38 AM

What happens when you try? Error message(s)?

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

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