Security email from apple

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lordtoulouse Author

Level 1

4 points

Security email from apple

Your Apple ID (email, address in here) was used to sign in to iCloud via a web browser.

Date and Time: 26 January 2020, 5:35 am PST

Operating System: Windows

If the information above looks familiar, you can disregard this email.

If you have not signed in to iCloud recently and believe someone may have accessed your account, go to Apple ID (https://appleid.apple.com) and change your password as soon as possible.

Sincerely,

Apple Support

I have received a number of these email over time and welcome them. It is good a computer somewhere is looking after me. My question is concerning the location. In tandem with this email usually comes a text to my phone which gives details of where it thinks I am. The last one thought I was in Wales UK, when in fact, I am in England UK, hundreds of miles away. How can I put this wrong right?

Thank you.

Andrew

Windows, Windows 6

Posted on Jan 26, 2020 7:12 AM

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Answer 1

Eric Root

Level 10

685,191 points

Jan 26, 2020 8:55 AM in response to lordtoulouse

If this is an e-mail you received, or a popup on the screen, about the time you were actually logging in, there is probably nothing to worry about. The location in the e-mail is where your ISP reported it. If their servers are in a location distant from you, there will be a large error. Based on other posts I have read, the distant error can be very large.

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Security email from apple

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