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I could see my stolen iPhone offline in find my iphone, now it doesn’t appear in the list of my devices. What happened? Can you help?

I could see my stolen iPhone offline in find my iphone, now it doesn’t appear in the list of my devices. What happened? Can you help?

Posted on Jan 26, 2020 2:06 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2020 2:10 PM

If the phone is not powered on and connected to a network, it's last known location will only appear for 24 hours. Since you can no longer see it, it means it's still off and not connected to a network.


See this link for guidance on what to do if your phone is lost or stolen --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

6 replies
Question marked as Top-ranking reply

Jan 26, 2020 2:10 PM in response to Carogua

If the phone is not powered on and connected to a network, it's last known location will only appear for 24 hours. Since you can no longer see it, it means it's still off and not connected to a network.


See this link for guidance on what to do if your phone is lost or stolen --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

I could see my stolen iPhone offline in find my iphone, now it doesn’t appear in the list of my devices. What happened? Can you help?

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