My HomePod and won't turn on

My HomePod just quit in the middle of a song and lost power. I cannot get it to turn on by touching the top of it or by the My Home app. My Home does not recognize it. Help!

Posted on Jan 26, 2020 1:55 PM

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Posted on Jan 27, 2020 12:43 AM

  • Try power cycling, unplug for a few seconds. Plug back in. This can sometimes fix this.
  • Try another wall outlet - check your breaker box (electrical panel) in case a breaker tripped
  • Reboot your wifi modem as well.

If you are still having issues you can try resetting it:

Then set it up again:

Set up and use HomePod - Apple Support

4 replies
Question marked as Top-ranking reply

Jan 27, 2020 12:43 AM in response to rollolulu

  • Try power cycling, unplug for a few seconds. Plug back in. This can sometimes fix this.
  • Try another wall outlet - check your breaker box (electrical panel) in case a breaker tripped
  • Reboot your wifi modem as well.

If you are still having issues you can try resetting it:

Then set it up again:

Set up and use HomePod - Apple Support

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My HomePod and won't turn on

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