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recieving a call from applecare

I received a call from AppleCare, they stated that my icloud was compromised and that I should log into applesupport, however they told me to open a separate window at helpme.net.. Is this a ongoing scam?

Posted on Jan 26, 2020 4:04 PM

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Posted on Jan 26, 2020 4:05 PM

It is indeed a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Best reply

Jan 26, 2020 4:05 PM in response to confusseduser

It is indeed a scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

recieving a call from applecare

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