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kaurt Author

Level 1

8 points

Incomplete Macbook setup

When I bought my Macbookpro recently, the shopkeeper skipped steps in the setup. How do I make sure I don’t miss anything?

MacBook

Posted on Jan 26, 2020 8:18 PM

Top-ranking reply

Cunnla

Level 6

8,263 points

Posted on Jan 26, 2020 9:59 PM

Where does it take you to?

You have some options. You could take it back to the retailer and and ask them to set it up again without "skipping any steps."

Or you could erase the disk from Utilities in Recovery mode and reinstall from there. Or again, try Contact Support at the top right corner of this page.

Do you know what version of MacOS was on the MacBook Pro originally?

Read this article.How to reinstall macOS from macOS Recovery - Apple Support

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Incomplete Macbook setup

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