Mail preferences not Working on macOS Mojave ver 10.14.6

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Hemali2020 Author

Level 1

8 points

Mail preferences not Working on macOS Mojave ver 10.14.6

Can't select Mail preferences, only brings up signature page with no options to select.

I have tried restarting and holding shift key while opening Mail - no change

I have tried safe mode - no change

I have tried opening another account - I could open Mail preferences there, but still not intros account. hence I believe it must be a setting in this account.

How do I access settings etc if can't open Mail preferences?

MacBook Pro 15", macOS 10.14

Posted on Jan 27, 2020 2:01 PM

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Answer 1

Best reply

leroydouglas

Community+ 2024

Level 10

185,370 points

Jan 27, 2020 5:23 PM in response to Hemali2020

Quit mail.

Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail

Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.

You can close the Finder window.

The next step will be to restart the Mac and test

After the computer is restarted, open the Mail Preferences to see if it opens properly.

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Answer 2

Hemali2020 Author

Level 1

8 points

Jan 27, 2020 9:41 PM in response to leroydouglas

Hi Leroy,

That did the job, all working fine now.

Thank you very much for your time and correct solution.

Cheers

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Answer 3

Jan 28, 2020 9:28 AM in response to Hemali2020

Hemali2020 wrote:

Hi Leroy,

That did the job, all working fine now.

Thank you very much for your time and correct solution.

Cheers

Good computing Hemali2020 !

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Mail preferences not Working on macOS Mojave ver 10.14.6

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