My touch to wake stopped working, I’ve tried resetting it using the volume up and down and lock button. I’ve turned on the touch to wake option on and off and even taken off my screen protector to clean my screen but it remains unresponsive. My phone is running the newest update iOS 13.3. I was wondering what I can do to fix it or if it’s a software issue?
iPhone X, iOS 13
Hi ravensoper,
Thanks for using Apple Support Communities! I see you're having touchscreen issues, and I'd like to do what I can to help.
You've done a great job with your troubleshooting! This issue you're having looks that it may be part of this repair program:
iPhone X Display Module Replacement Program for Touch Issues
Follow the steps on that page to set up service, and make a backup before having your iPhone serviced.
Take care!
iPhone X won’t touch to wake
