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New MacBook Pro cannot connect to Apple ID

Have Apple ID working on iPhones. New MacBook Pro has app updates.

Enter same Apple ID. No response. No warning message either.

Posted on Jan 27, 2020 7:44 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2020 8:41 PM

Can you sign into the ID in other places like iCloud and Messages?


If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Purchase History Review

1 reply
Question marked as Top-ranking reply

Jan 27, 2020 8:41 PM in response to Star1dust

Can you sign into the ID in other places like iCloud and Messages?


If the applications that need updating are Apple applications that came with the computer, try going to the App Store Purchases tab or click on your profile and then go to Purchases to see if there is an option to accept the applications with your Apple ID. If that doesn't work, you can delete the applications and download them with your Apple ID. The applications are free. You may have to sign out of the App Store, restart the computer, and sign back in to download new copies.


Purchase History Review

New MacBook Pro cannot connect to Apple ID

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