Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Slow WiFi speed, compared to other models

Hi there! I have a problem in my iPhoneXR (iOS 13.3). Recently I have noticed that my iPhoneXR's WiFi works slow. I did many tests with different devices using the same WiFi in 2.4GHz in 5 meters from router. I used iPhone6, iPhoneX, iPhone 11, and Samsung Galaxy Note9 (for comparison). All these devices worked properly, and got results of 100Mbit/s, while my iPhone XR gets 20Mbit/s.

I have tried different senarios (changed router, reset settings, etc.), but none of them helped.

Anyone who has some solution, please help.

iPhone XR, iOS 13

Posted on Jan 27, 2020 9:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2020 1:34 AM

Does your router support 802.11ac Wi-Fi standard?

Check this article:

Recommended settings for Wi-Fi routers and access points - Apple Support

13 replies

Jan 28, 2020 4:52 AM in response to Bati-IUT

So, make sure that your 5GHz option is enabled on your router.

To find out, if the Wi-Fi is working correctly, did you already try to connect to another Wi-Fi network, and compare the results?

You can also visit an Authorized Apple Service Provider or Apple Store next to your place and ask them to check that, or use their Wi-Fi for test purposes.

Feb 2, 2020 5:04 AM in response to Ingo2711

I've tried WiFi Sweetspot app, from AppStore to check speed between my router and phone. My router gives 20-30Mbits/s. Then checked in two different routers and got enough 70-80Mbits/s. (All is done in 2.4GHz). Checked network configurations on all devices (that all Tp-Link brand), all pretty same, but just different models. Now question, HOW is that possible? ))))


Feb 3, 2020 2:25 AM in response to Ingo2711

New information. I have checked the speed on 3 wifi routers (2 TP-Link & Tenta), using WiFi Sweetspots app. My phone gives unstable records, from 10 to 70Mbit/s (jumps & falls continuously). Tried other phones (of my colleagues, iPhone11ProMax, GalaxyA50, XiaomiMi9T) all of them got stable 80-90Mbit/s. It seems to me that it is because of my iPhone XR (((((

Slow WiFi speed, compared to other models

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.