Apple Event: May 7th at 7 am PT
Suddenly when I try using Screenshot the image doesn't save and the highlighted box to frame the SS area won't go away. I have to restore my computer to get rid of it. I've tried restarting holding down cmd+C+P as recommended in a troubleshooting community recommendation but that didn't work.
MacBook Pro with Touch Bar
bschaps wrote:
Suddenly when I try using Screenshot the image doesn't save and the highlighted box to frame the SS area won't go away. I have to restore my computer to get rid of it. I've tried restarting holding down cmd+C+P as recommended in a troubleshooting community recommendation but that didn't work.
Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.
bschaps wrote:
Suddenly when I try using Screenshot the image doesn't save and the highlighted box to frame the SS area won't go away. I have to restore my computer to get rid of it. I've tried restarting holding down cmd+C+P as recommended in a troubleshooting community recommendation but that didn't work.
Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.
Screenshot highlighted box doesn't go away after I take screenshot and image isn't saved
