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Level 1

4 points

Fingerprint isn’t working

My fingerprint isn’t working, I search for setup the Touch ID and reboot my iPhone 6 but after restart it says ‘unable to activate Touch ID on this device’...

why this happening? Could you please help me?

iPhone 6, iOS 12

Posted on Jan 28, 2020 8:47 AM

Best reply

ChrisJ4203

Level 10

230,467 points

Posted on Jan 28, 2020 9:05 AM

See this for troubleshooting Touch ID, including contacting Apple support if that is not working. If Touch ID isn't working on your iPhone or iPad - Apple Support

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Fingerprint isn’t working

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