why is my macbook air keeping running a wireless diagnostics and it doesn

why is my macbook air keeping running a wireless diagnostics and it doesn't allow my to restart or shut down?

MacBook Air 13", macOS 10.15

Posted on Jan 28, 2020 9:02 AM

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Posted on Jan 28, 2020 11:11 AM

You may press and hold the power key to see it shut down; then restart..


..Maybe in Safe mode, so it could try to check the files somewhat. If that

does OK (this may allow access to do more) restart again, to exit Safe.


• Use safe mode to isolate issues with your Mac - Apple Support



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why is my macbook air keeping running a wireless diagnostics and it doesn

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