You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 6s - Unable to hear callers unless on speakerphone

I am unable to hear callers when they ring my IPhone 6s, unless the speakerphone is switched on. However the callers can hear me at all times.


I've done all the tests shown online, but the problem still exists.


Clear/ clean the microphone socket.

Switch the device on and off repeatedly

Check volume settings

Unplug earphones ( never used anyway)

Squeeze front of device between microphone and camera

Switch off Bluetooth

Etc


Any other help would be appreciated.

Thanks


iPhone 6s, iOS 13

Posted on Jan 28, 2020 11:17 AM

Reply
Question marked as Top-ranking reply
1 reply

IPhone 6s - Unable to hear callers unless on speakerphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.