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stevehf2 Author

Level 1

12 points

Can’t hear callers

I have recently encountered a problem with my iPhone 12 mini.

I have a problem that when I answer a call it is silent and I can’t hear the caller but they can hear me. If I call the person back, or make calls there is no issues.

I have restarted the phone many times and updated the software but nothing resolved the issue.

iPhone X, iOS 13

Posted on May 29, 2021 3:09 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on May 29, 2021 3:26 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Can’t hear callers

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