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Iphone 12 cant hear other end when answer calls

Hi all,


My partner recently brought an I phone 12 and recently when he answers a phone call he can not hear the person who has called. So he has to hang up and call them back, when he calls them back and they answer he can hear them fine so it doesn't have anything to do with the speaker.


I was just wondering if anyone has experienced something similar and knows how to fix it. Thank you in advance =)

Posted on Mar 3, 2021 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 11:24 PM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Mar 3, 2021 11:24 PM in response to Pamela-Jean

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Iphone 12 cant hear other end when answer calls

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