Verifying call received from Apple

I received an automated voice message warning me that my iCloud has been compromised and that I should talk to a "representative" to fix it. The person who identified himself as an Apple representative gave his name as **** with Employee No. A****9. This person who said he was located in California spoke with a distinct Indian accent. Please verify this for me.


[Personal Information Edited by Moderator]

MacBook Air 13", macOS 10.15

Posted on Jan 28, 2020 12:17 PM

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Posted on Jan 28, 2020 12:22 PM

Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Jan 28, 2020 12:22 PM in response to Hegde

Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Verifying call received from Apple

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